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What is the processing time for my order and which carrier is used for shipping?

Our goal is to serve you as quickly as possible. Orders received are processed the same day whenever possible. In any case, we commit to preparing and shipping your package without delay, generally within 24 working hours following receipt of your payment. Shipping: To ensure reliable and fast delivery, we… Read More

How do I order an item on www.insensum.be?

Ordering is quick and easy! Follow these steps: Browse our catalogue:Explore our categories or use the search bar. View the product page:Click on the item to see its detailed description, photos, price, availability, and options. Add to cart:Choose your desired options (if applicable) and click “Add to cart.” You can… Read More

How do I use reed diffusers (capilla)?

Our diffusers offer a gentle and constant diffusion: Dip the reeds into the bottle and let them soak for a few hours. Flip them over to activate the diffusion. To renew or intensify the scent, invert the reeds once or twice a week. Adjust the intensity by using more or… Read More

How do I use the sprays?

To fully enjoy the subtlety of Insensum fragrances: Spray lightly into the air and let the perfume settle naturally. Avoid spraying directly onto fabrics, delicate surfaces, or near a flame. Keep the bottle upright, away from heat and direct light. For harmonious diffusion, briefly ventilate the room before use. Read More

How do you burn Insensum incense?

To burn our incense (to melt the grains so they release their fragrance), small round and flat charcoals specially designed for this purpose are generally used. Light the charcoal with a flame until it becomes red hot. Place it in a censer or incense burner. Using a small spoon or… Read More

How do I choose a scent?

Choosing an incense is a sensory and highly personal experience. To best guide you in your online selection, our product descriptions are structured around two distinct descriptions: Short Description (Perfume Profile):Technical and practical, this lists the main perfumery ingredients (top, heart, and base notes) that make up the fragrance. Ideal… Read More

What is the difference between Insensum incense and classic incense sticks?

The fundamental difference lies in the composition, the quality of the ingredients, and the manufacturing method. Insensum Incense:We offer a traditional and pure incense of the “Greek scented incense” type. Composition:Made from a pure natural resin (mainly Olibanum) and enriched with fragrances of the highest possible natural composition. These scents… Read More

Will other items be available soon?

Currently, in addition to incense, Insensum produces scented candles, reed diffusers, sprays, and solid soaps. Soon, we will also offer liquid soaps and hand lotions. Read More

How many different scents does Insensum produce?

Our incenses are available in 33 distinct scents. Recently, some of these fragrances are also offered in other formats: scented candles, reed diffusers (capilla), sprays, and soaps. Over time, a selection of these 33 scents will be progressively offered in these new formats to enhance your olfactory experience.  … Read More

Are Insensum items sold elsewhere?

For the moment, Insensum offers its creations exclusively via our online shop and on-site at La Rivelaine. In the near future, a selection of our items will also be available in other sales outlets. Read More