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How do I order an item on www.insensum.be?

Ordering is quick and easy! Follow these steps:

  1. Browse our catalogue:Explore our categories or use the search bar.
  2. View the product page:Click on the item to see its detailed description, photos, price, availability, and options.
  3. Add to cart:Choose your desired options (if applicable) and click “Add to cart.” You can continue shopping or proceed to checkout.
  4. Access your cart:Click on the cart icon (usually top right) or “View Cart” to check and adjust your order.
  5. Proceed to checkout:Click the “Proceed to checkout” or “Validate order” button.
  6. Enter your information:On the payment page, fill in your billing and shipping details. Log in if you already have an account.
  7. Choose your delivery method:Select the delivery option that suits you (fees will be indicated here).
  8. Select your payment method:Choose from the secure payment options available (e.g., bank card, PayPal, bank transfer, etc.).
  9. Review and confirm:Take a moment to check your entire order (items, addresses, shipping, and payment).
  10. Place order:Click “Order” or “Pay” to finalize your purchase.

You will then receive an order confirmation email, and we will keep you informed of its status until delivery.

Need help with your order? If you encounter any problems or have questions during your order, please contact us by email at: shop@insensum.be. We will get back to you very quickly. If you wish to be contacted by phone, please include your number in your message.